Frequently Asked Questions
Quick answers clients ask most.
What’s your design process? ›
A fast, phased flow: quick brief → mood & direction → first concepts → revisions → final delivery. Clear milestones and timeboxes keep it moving.
What deliverables do I get? ›
Depends on the package, but typically: logo files (SVG/PNG/PDF), font & color specs, brand usage notes, and export-ready assets for web/print.
How many revision rounds are included? ›
Most kits include 2–3 focused rounds. Extra iterations are fine—priced simply by add-on blocks.
Can you start this week? Do you take rush jobs? ›
Usually yes. Rush slots are limited and include a small priority fee. Ask for current availability.
Do I own the source files and rights? ›
Yes—upon final payment you get full usage rights. Editable files (e.g., Figma/AI) can be included when the package specifies source delivery.
How do we brief you and share assets? ›
A short kickoff form plus your existing materials (logo, copy, examples). Share via email, Drive, or Dropbox—whichever’s easiest.
Do you handle web build or just design? ›
Core is brand & UI design. Light-build options available (WordPress/Framer). For custom dev, we partner with trusted builders.
What are payment terms and refunds? ›
50% to start, 50% on delivery (or milestone-based). Because time is booked, refunds aren’t typical—scope changes are handled via add-ons.